HomeEase SG support team assisting customers

About HomeEase SG

HomeEase SG Pte Ltd was established with a singular purpose: to make everyday home life for Singaporeans convenient, delightful, and stress-free. Our journey began in the heart of the Central Region, right in the buzzing pulse of Singapore's city life, fueled by the realization that modern families and individuals needed a better, smarter way to manage home essentials. What started as a small team of passionate locals in 2019 has grown into a vibrant company known for trusted quality, reliability, and heartfelt customer service.

We believe that the comfort of your home should never be compromised by endless shopping trips, poor selection, or unreliable service. With HomeEase SG, you enjoy a handpicked catalogue of kitchenware, cleaning supplies, furniture accessories, and household goods – all at your fingertips and delivered with unmatched efficiency across the island.

Our values are rooted in excellence, transparency, and the pursuit of meaningful relationships with every member. We listen to each customer's needs, always striving to make recommendations that fit unique lifestyles, family sizes, and local preferences. Sustainability and practicality guide our choices, ensuring your boxes are relevant, eco-logical, and never short on value.

The HomeEase SG team comprises local Singaporeans and long-term residents who understand the nuances of HDB living, condo convenience, landed home organization, and the hustle of everyday routines. We live where you live, shop where you shop, and share your priorities—be it flexibility, timely deliveries, or the assurance of a helpful hand when you need it most.

Our mission has always been simple: empower every Singaporean home to thrive, not just manage. That’s why we offer perks like flexible monthly memberships, responsive support, eco-friendly product options, and a commitment to member satisfaction that goes above and beyond.

From the beginning, we’ve been driven by community. Our curated home boxes were developed based on actual feedback from members – busy parents, single professionals, retirees, and everyone in between. Whether you’re moving into your first flat or upgrading your family nest, our subscriptions are tailored to simplify chores and enhance life's daily comfort.

HomeEase SG is not just about products – it’s a personalised home experience. Every delivery is meticulously packed with care, including extras we know you’ll appreciate, from recipe tips to household hacks. We champion accessibility for all customers and constantly refine our service, ensuring we adapt with the changing times and keep Singaporean families at the heart of our innovation.

Our after-sales support is renowned – members enjoy easy returns, responsive chat support, and real humans ready to solve any concern, big or small. As we continue to grow alongside our community, we remain anchored in our mission: making home management effortless and, above all, meaningful for every Singaporean household.

Fast Island-Wide Delivery
Fast Island-Wide Delivery
Speedy same-day or scheduled deliveries right to your doorstep. Enjoy precision-timed services for any address in Singapore, whether you’re at work or at home.
Dedicated Customer Support
Dedicated Customer Support
Our friendly Singapore-based team is always ready to assist with questions, returns or aftercare—no automated bots, just real humans who care.
Wide Selection
Wide Selection
Choose everything your household needs—from exclusive, quality brands to reliable daily-use essentials and thoughtful, modern home accessories.

Become a HomeEase Member

Every Singaporean home deserves a boost of convenience. With our flexible membership plans, you can select a subscription that fits your personal routine, your family's needs, or your dedication to living neat, organized, and inspired. Members receive not only priority shipping and savings but also invite-only access to new products, a personal shopping assistant, and monthly surprises curated for every season.
Families, young couples, and working professionals alike will find HomeEase's plans simple to start, flexible to manage, and full of thoughtful perks that make every day a joy. Find the plan that aligns with your lifestyle—and elevate your home experience today.

Basic Home
S$9/month
  • Monthly curated essentials box tailored for apartments
  • Standard discounts for members on all catalogue items
  • Flexible delivery scheduling for busy professionals
  • Cancel anytime without penalty
Premium Home
S$19/month
  • All Basic plan features included
  • Priority delivery windows, morning or evening
  • Early access to newly launched home goods
  • Exclusive Premium-only items in every box
Family Plus
S$29/month
  • All Premium features for every family member
  • Bigger, value-packed monthly boxes
  • Unlimited free returns & hassle-free exchanges
  • Your own personal HomeEase shopping assistant

How It Works

Step 1: Sign Up Online
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Sign Up Online
Choose your preferred membership plan and complete our quick, secure registration in less than a minute. Getting started is a breeze, with no paperwork or complicated steps.
Step 2: Personalize Your Needs
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Personalize Your Needs
Let us know your home essentials preferences. We’ll use your feedback to curate each box or delivery – whether you love eco-friendly goods, kitchen gadgets, or need supplies for a busy family, this stage guarantees true personalization.
Step 3: Enjoy Hassle-Free Deliveries
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Enjoy Hassle-Free Deliveries
Sit back and relax. HomeEase handles all logistics, so your products arrive safely, on time, and with a friendly smile. Our island-wide delivery is designed for convenience, whether you’re in Tiong Bahru or Bukit Timah.
Step 4: Flexible Upgrades & Support
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Flexible Upgrades & Support
Want to upgrade, pause, or change your subscription? No stress—manage everything from your dashboard, and get help from real local support any time you need it.
Family unboxing HomeEase essentials delivery

Trusted by Singaporean Families

Collage of happy HomeEase SG customers

Frequently Asked Questions

Yes, you can pause, upgrade, or downgrade your plan at any time through your member dashboard.
We deliver island-wide across Singapore, with flexible or scheduled delivery slots to fit your schedule.
No. All our plans are month-to-month and can be cancelled anytime.
Members get free returns and easy exchange options for eligible items. Contact support for details.
Yes, members can shop from our full catalogue for additional purchases at exclusive rates.

Latest News & Tips

Contact & Support

We’re here to help! Reach out below or use our live chat for fast assistance.
  • Phone: +65 6734 8210
  • Email: info@
  • Location: 18 Boon Tat Street, #05-42, Singapore, Central Region, 069803
  • Business Hours:
    Mon-Fri: 9am to 8pm
    Sat & Sun: 10am to 5pm
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Meet Our Singapore Team

Lena Tan - Founder
Lena Tan
Founder & Chief Curator
Lena has spent over 15 years in Singapore’s retail and logistics industry. Her vision is to remove hassle from city living, drawing on her experiences as a mum, businesswoman, and passionate home organiser.
Nathan Ong - Delivery Lead
Nathan Ong
Delivery & Ops Lead
Nathan coordinates every box, ensuring smooth island-wide logistics from Kranji to Sentosa. A lifelong Singaporean, he’s known for his warm interactions and always delivers with a smile.
Hui Ling Lim - Customer Happiness
Hui Ling Lim
Customer Happiness Specialist
With a big heart for helping, Hui Ling is the reassuring voice at the end of every phone call and chat. Fluent in English and Mandarin, she ensures every member feels heard and cared for.
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